Refund Policy
Last Updated: 9th of July 2024
At TEF Beds, we stand behind the quality of our products and want you to be completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy.
Returns
To initiate a return, please contact our customer service team within 7 days of receiving your order. You can reach us via +94 70 636 7212 (WhatsApp).
Returned items must be in their original condition, unused, and with all original packaging intact.
Customers are responsible for return shipping costs unless the return is due to a defect or error on our part.
Refunds
Refunds will be issued to the original form of payment within [number] days of receiving the returned item.
Refunds are subject to inspection of the returned product. Once the returned item is received and inspected, we will notify you of the approval or rejection of your refund.
If your refund is approved, the refund amount will be for the purchase price of the item, excluding any shipping fees or restocking charges, if applicable.
If you have any questions or concerns about our refund policy, please don’t hesitate to contact us. Thank you for choosing TEF Beds!